From date of delivery
After item is received
Prepaid return labels
Return Journey
Step-by-step return process.
Request Return
Initiate a return from your order detail page within the return window.
Return Approved
Our team reviews and approves your return request. You receive a return shipping label.
Ship Item Back
Pack the item securely and ship using the provided label. Drop off at any carrier location.
Item Received
Our warehouse receives and inspects the returned item for condition.
Refund Issued
Refund is processed to your original payment method within 3-5 business days.
Refund Policies
How refunds are processed by payment method.
| Payment Method | Refund Time | Notes |
|---|---|---|
| Credit Card | 3-5 business days | Refunded to original card |
| Debit Card | 5-7 business days | May vary by bank |
| Store Credit | Instant | Applied to your account balance |
Return Conditions
Items must be returned in their original condition, unused and with all tags attached.
Certain items are non-returnable: personalized products, digital downloads, and clearance items marked as final sale.
If an item arrives damaged or defective, contact us immediately for a full refund or replacement regardless of the return window.
Note: QA Shop is a demo platform. No physical returns are processed. These policies exist for testing e-commerce return workflows.
READY TO RETURN?
Start from the order you want to return.